Return & Refund Policy
Velqiran · Returns
A clear process when something needs attention.
Please review the information below for details applicable to the Velqiran online store.
Requesting a Return
Email customer support with your order number, the item involved, and the reason for the request. Photos may be requested where relevant.
Product Condition
Return eligibility may depend on the item condition and whether it shows signs of wear, styling-product residue, bending, alteration, or missing decorative elements.
Damaged or Incorrect Items
If an item arrives damaged, incomplete, or incorrect, contact us promptly with your order number and supporting photographs.
Refunds
If a refund is approved, it will be processed through the applicable payment method for the original order.
Company Details
Business Information
Velqiran
Brand Name
Velqiran
Legal Company Name
Beijing Kangban Haowu Life Services Co., Ltd.
Owner
Chai Sen
Website
velqiran.com
Business Address
Room 108, Floors 1-2, Building 2, Courtyard 3, Kanghuiyuan, Chaoyang District, Beijing, China
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM - 8:00 PM